{"id":1606,"date":"2026-10-06T09:07:25","date_gmt":"2026-10-06T07:07:25","guid":{"rendered":"https:\/\/buggytours.ro\/refund_returns\/"},"modified":"2026-10-06T09:09:01","modified_gmt":"2026-10-06T07:09:01","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/buggytours.ro\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Serviciile comercializate prin buggytours.ro sunt activit\u0103\u021bi recrea\u021bionale rezervate pentru o dat\u0103 \u0219i o or\u0103 determinate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Anularea de c\u0103tre client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rezerv\u0103rile confirmate sunt ferme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul \u00een care clientul renun\u021b\u0103 la rezervare, nu se prezint\u0103 la data \u0219i ora stabilite sau nu poate participa la tur din motive personale, suma achitat\u0103 nu se ramburseaz\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Av\u00e2nd \u00een vedere natura serviciilor oferite \u0219i faptul c\u0103 acestea sunt rezervate pentru o dat\u0103 sau o perioad\u0103 specific\u0103, \u00een situa\u021biile prev\u0103zute de art. 16 din OUG nr. 34\/2014 privind activit\u0103\u021bile de agrement, dreptul de retragere de 14 zile nu se aplic\u0103.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Anularea din motive externe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 turul nu poate fi desf\u0103\u0219urat din motive obiective, independente de client, cum ar fi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>condi\u021bii meteorologice nefavorabile;<\/li>\n\n\n\n<li>\u00eenchiderea sau restric\u021bionarea drumurilor ori traseelor;<\/li>\n\n\n\n<li>condi\u021bii care fac traseul impracticabil sau nesigur;<\/li>\n\n\n\n<li>alte circumstan\u021be externe care \u00eempiedic\u0103 desf\u0103\u0219urarea activit\u0103\u021bii \u00een condi\u021bii de siguran\u021b\u0103,<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">clientului i se va restitui integral suma achitat\u0103 pentru rezervarea respectiv\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Decizia privind imposibilitatea desf\u0103\u0219ur\u0103rii turului \u00een condi\u021bii de siguran\u021b\u0103 apar\u021bine organizatorului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rambursarea va fi ini\u021biat\u0103 printr-o metod\u0103 compatibil\u0103 cu metoda de plat\u0103 utilizat\u0103 pentru rezervare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SZAKY-TECH SRL<\/strong><br>CUI: 17964760<br>Nr. Reg. Com.: J19\/899\/2005<br>Sediu: Sat Borzont, nr. 123, jude\u021bul Harghita, cod po\u0219tal 537131, Rom\u00e2nia<br>Telefon: 0749 427 219<br>E-mail: <a href=\"mailto:office@annapanzio.eu\">office@annapanzio.eu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Serviciile comercializate prin buggytours.ro sunt activit\u0103\u021bi recrea\u021bionale rezervate pentru o dat\u0103 \u0219i o or\u0103 determinate. Anularea de c\u0103tre client Rezerv\u0103rile confirmate sunt ferme. \u00cen cazul \u00een care clientul renun\u021b\u0103 la rezervare, nu se prezint\u0103 la data \u0219i ora stabilite sau nu poate participa la tur din motive personale, suma achitat\u0103 nu se ramburseaz\u0103. Av\u00e2nd \u00een [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1606","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Mount Tour Adventures<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/buggytours.ro\/en\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Mount Tour Adventures\" \/>\n<meta property=\"og:description\" content=\"Serviciile comercializate prin buggytours.ro sunt activit\u0103\u021bi recrea\u021bionale rezervate pentru o dat\u0103 \u0219i o or\u0103 determinate. Anularea de c\u0103tre client Rezerv\u0103rile confirmate sunt ferme. \u00cen cazul \u00een care clientul renun\u021b\u0103 la rezervare, nu se prezint\u0103 la data \u0219i ora stabilite sau nu poate participa la tur din motive personale, suma achitat\u0103 nu se ramburseaz\u0103. 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